Published on February 19th, 2020 | by Emergent Enterprise0
How Ford, Bosch are Using VR to Train Technicians On All-Electric Mustang Mach-E
It’s known that impactful learning happens through repetition. Going through a task or process time after time correctly commits actions to muscle memory and the learner/doer can achieve with an increasing level of proficiency. That’s one of the outcomes of the VR training as described in this post from the Ford Performance blog. Engine technicians can learn how to service cars in a virtual environment and learn at their own pace. The results: technicians “make repairs faster and more easily.” Boom.
Technicians soon will be trained how to service and maintain the all-electric Mustang Mach-E without need to access a physical model – thanks to a new virtual reality (VR) training tool from Ford and Bosch.
“Technicians will be immersed in a simulated and gamified world, meaning they won’t need to rely on actual Mustang Mach-E vehicles to learn about its components, including the electric SUV’s new high-voltage system,” said Dave Johnson, director of Ford service engineering operations. “This new virtual reality training tool allows technicians to understand the components and steps required to service these high-voltage systems, then confidently perform diagnostics and maintenance.”
Here’s how it all works: A technician will learn how to diagnose and perform service related to the vehicle’s high-voltage system wearing the virtual reality headset. This includes tasks such as removal and installation of the main battery as well as service and maintenance on the battery pack itself.
Bosch also is developing future extensions where the technicians utilize VR to enter the vehicle and navigate through modules as if they were walking through rooms to learn the system. Navigating between modules enables the technicians to determine the issue to repair the vehicle.
“The virtual reality training solution is about new technology that builds efficiency,” said Geoff Mee, director of operations for Bosch. “By improving the diagnostic process, technicians are able to perform maintenance and make repairs faster and more easily.”