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Published on March 23rd, 2020 | by Emergent Enterprise


COVID-19 – PTC Offers Free Augmented Reality Support App During Crisis

Emergent Insight:
During the COVID-19 crisis it has been encouraging to see so many companies step up and offer their products and services, often for no charge, to help in the battle. This post from the site Metrology News shares how @PTC is making their augmented reality (AR) solution, Vuforia Chalk, available for companies who can utilize the technology in their fight against the virus. AR technology can help in a great way because it provides critical information to a user (technician, surgeon, first responder) without requiring them to touch another object to get the information. And, it promotes remote connections during this time of social distancing. AR & virtual reality were stressing remote collaboration long before the virus hit and now it is more important than ever.

Original Article:
Photo credit: PTC

As a global community, we are all facing unprecedented challenges related to the COVID-19 pandemic. On an almost daily basis, government health organizations are issuing new recommendations on how companies can ensure the health and safety of employees, customers, and partners.

Among the many recommendations from government health organizations for the workplace, including the World Health Organization and the U.S. Centers for Disease Control and Prevention, is to maintain social distance from fellow employees.

Adapting to a new way of working remotely can be challenging for industrial companies, many of which have globally-distributed employee populations, supply chains, and customer bases. The challenge can be especially acute when special expertise is needed to carry out specific on-site tasks – such as operating or repairing complex machinery. Considering the current environment, PTC has announced it would like to help.

PTC’s remote assistance product, Vuforia Chalk, leverages augmented reality to enable offsite and on-site employees for collaborative operation, maintenance, and repair products of all kinds. It’s like a more powerful Facetime for industrial settings and it’s as easy to set up and use.

No Training Required

Vuforia Chalk makes it easy when troubleshooting or expert guidance is needed for situations not covered in training or service manuals.

Until June 30th, and longer if the crisis dictates, PTC will be offering Vuforia Chalk for free, with no obligations, for all those who feel this technology can help their teams better navigate this crisis and maintain business continuity. PTC hopes this gesture will help companies continue to deliver critical expertise to remote service technicians and customers, even as the world around us shifts to make connecting in person more difficult.

For more information: www.ptc.com

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The Emergent Enterprise (EE) website brings together current and important news in enterprise mobility and the latest in innovative technologies in the business world. The articles are hand selected by Emergent Enterprise and not the result of automated electronic aggregating. The site is designed to be a one-stop shop for anyone who has an ongoing interest in how technology is changing how the world does business and how it affects the workforce from the shop floor to the top floor. EE encourages visitor contributions and participation through comments, social media activity and ratings.

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